Privacy Policy
This privacy policy explains how Time Illusion (“we”, “us”) handles information when you use the games and apps we publish (the “Apps”). Each App has its own section below that lists exactly what it uses; the general sections apply to all Apps.
Apps covered:
- Parcel Valley – Idle Delivery (Android, Google Play, package
com.timeillusion.parcelvalley) - Lumenhollow: Idle Lanterns (Android, Google Play, package
com.timeillusion.lumenhollow)
In short
- You don’t create an account, and we don’t ask for your name, email, contacts or location permission.
- We don’t run our own servers. Your game progress is stored on your device.
- Some services built into the Apps do receive data: Google (ads and payments; through AdMob, other ad networks get limited data; fonts in Lumenhollow), in Parcel Valley only, Unity Technologies (purchase records, crash reports and performance data), and, in both Apps, GameAnalytics, Adjust and Meta (play statistics and install measurement, shared with our publishing partner Voodoo). The details are in each App’s section.
- Ads are optional videos that you choose to watch. Where the law requires it, we ask for your consent first, and you can change your choice later.
1. Who we are
Time Illusion is the brand under which REMNANT DREAM SRL (fiscal code / CUI 45731108), Str. Nerva Traian 27-33, Bl. B, Et. 1, Ap. BIR. 6, 031044 Bucharest, Romania, publishes its Apps. We are responsible (the “controller”) for the personal data processed through our Apps as described in this policy.
Privacy questions and requests: contact@timeillusion.com.
2. Parcel Valley – Idle Delivery
Parcel Valley – Idle Delivery (the “Game”) is an idle delivery game for Android. It has no accounts, no chat and no text input, and it doesn’t use your location, camera, microphone, contacts or files.
2.1 Stored on your device
The Game saves this information in its own app-specific storage on your device:
- your game progress (coins, gems, buildings, vehicles, upgrades, missions, boosts and statistics) and settings;
- when you first started the Game, and when you last claimed daily rewards and gifts;
- what you’ve bought (for example No Ads), and the Google Play purchase tokens the Game uses to make sure each purchase is delivered only once;
- how many reward videos you watched today, so the daily limits work.
This data is deleted when you uninstall the Game, clear its storage in Android settings, or choose Settings → Reset Progress. After a reset, Google Play restores permanent unlocks such as No Ads and Income x2 Forever; gems and other used-up items are not restored.
Google’s and Unity’s libraries also keep your consent choice and technical IDs (such as the installation ID in 2.4) in the Game’s storage. Reset Progress doesn’t remove them; uninstalling the Game or clearing its storage does.
If backup is turned on for your device, Android may include this data in your device backup in your Google account and restore it when you reinstall the Game. Google provides this backup under your Google account settings; we can’t access it.
2.2 Advertising – Google AdMob
The Game only shows rewarded videos that you choose to watch, for example to double a reward. There are no forced ads. The ads come from Google AdMob (Google’s Mobile Ads SDK). When the ads SDK runs, Google collects the following and uses it to show and measure ads:
While our publishing partner Voodoo tests the Game (version 1.0.2, see 2.6), the Game contains no ads and no ads SDK: the reward buttons give their reward after a short bonus screen instead. The ads described here return in a later update.
- your IP address, which can be used to estimate your approximate location;
- your device’s Advertising ID and app set ID;
- device and app information such as device model, Android version, language and app version;
- how you interact with ads and the Game (for example app launches, ad views, taps and completed videos);
- diagnostic and performance information (for example app launch time and freezes).
Where Android supports it, the SDK may also use Android’s Privacy Sandbox features (the Topics and Attribution APIs) for ads.
Google uses this information to deliver ads, limit how often you see the same ad, measure ad performance, prevent fraud and abuse, and personalise ads, unless you’ve refused that in the consent form or in Privacy Options (where they’re offered) or opted out in your Android settings.
To let other ad networks bid to show an ad, Google shares limited data with them: the app’s name, a truncated IP address, approximate location, and device type and screen size. See How Google uses AdMob data.
Google also uses data under its own policies. See How Google uses information from sites or apps that use its services and the Google Privacy Policy.
Your choices:
- EEA, UK and Switzerland: before any ad is requested, the Game shows Google’s consent form, a Google-certified consent management platform that follows the IAB Transparency & Consent Framework. Ads are personalised only if you agree. Even non-personalised ads read your Advertising ID or other device storage, to limit repeats and measure ads, so Google does that only if you agree to storing and reading information on your device. If you decline, Google shows only “limited ads”, which don’t use your Advertising ID. It still uses your IP address to deliver them and to prevent fraud. The ad networks involved are listed under “Ad partners” in the form.
- US states with privacy laws: the same tool lets you opt out of the “sale” or “sharing” of your personal information for targeted advertising.
- Where these choices apply to you, a Privacy Options button appears in the Game’s Settings. Use it to review or change your choices at any time.
- On any device, you can reset or delete your Advertising ID, or opt out of ads personalisation, in Android’s settings (usually Settings → Privacy → Ads or Settings → Google → Ads).
- If you own No Ads or the Tycoon Bundle, the Game doesn’t initialise the ads SDK, show the consent form or request ads once it knows about your purchase. After a reinstall, Reset Progress or clearing the Game’s storage, it learns this when Google Play restores your purchases, usually a few seconds after the Game starts.
2.3 In-app purchases – Google Play
Google Play processes all payments. We never receive your card or bank details. For each purchase, Google Play gives the Game a confirmation with the product, the order ID and a purchase token. The Game uses it to deliver, verify and restore your purchases, and stores it on your device as described in 2.1.
As the seller, we also receive transaction reports from Google Play in our developer account: order ID, product, price, date, and the buyer’s country and, for tax purposes, region or postal code. We use these reports for accounting, tax, refunds and fraud prevention. See Google’s Google Payments Privacy Notice.
2.4 Unity Technologies (game engine and purchase library)
The Game is built with the Unity engine and uses Unity’s in-app purchasing library. Unity Technologies receives the following data. It doesn’t include your Advertising ID, and it is sent regardless of your ad choices.
- Purchase events. Each time you start, complete, cancel or fail a purchase, the library sends
Unity a record of it:
- the product’s ID, name and price, and the currency;
- the purchase token and Google’s signed purchase receipt (which includes the order ID and purchase time);
- the result or error;
- the time and a random session ID;
- the app and library versions;
- your device model and Android version;
- your language and region settings;
- the device’s total storage, the device boot time and when the Game was first installed.
- Diagnostics. Each time you play, the Unity engine sends Unity technical and performance data: for example when a session starts and how long it lasts, memory use, device model, Android version and app version. If the Game crashes, freezes or hits an error, it also sends crash reports and error traces. This data comes with a random ID for your installation of the Game. It helps us find and fix problems. Unity processes it on our behalf and keeps it for 90 days by default.
Unity also receives your IP address when this data is sent. See the Unity Game Player and App User Privacy Policy.
2.5 Android permissions
| Permission | Why |
|---|---|
| Internet, network state | Loading ads, checking your consent choices, making purchases, and sending the purchase events and diagnostics described in 2.4 and the play statistics and install measurement described in 2.6. |
| Google Play Billing | In-app purchases. |
| Advertising ID and Android ad services (Topics, Attribution) | Used by the Google ads SDK as described in 2.2, and by GameAnalytics, Adjust and Meta as described in 2.6. |
| Google Play install referrer | Lets Adjust and Meta tell which ad led to your install, as described in 2.6. |
| Vibrate | Haptic feedback. You can turn it off in Settings. |
| Wake lock, foreground service | Used by Google’s libraries for short background tasks. |
The Game doesn’t request location, camera, microphone, contacts, phone or storage permissions.
2.6 Play statistics and install measurement – GameAnalytics, Adjust, Meta
Since version 1.0.2, the Game uses three tools to learn whether players enjoy it and keep coming back, and which ads brought them. Where the GDPR applies (EEA, UK and Switzerland), none of them starts unless you tap Allow in the Game’s Your privacy window. You can change your choice at any time in Settings → Privacy Choices; after you withdraw, they stop sending data.
- GameAnalytics (GameAnalytics ApS, Denmark) receives play statistics: when a play session starts and ends and how long it lasts; progress events such as reaching a new player level, building a hub for the first time, unlocking a district, selling a franchise and completing missions; whether a reward button was offered, tapped and paid out; and which product you bought. It also receives device and app information (device model, Android version, language, app version), a random ID for your installation, your device’s Advertising ID and app set ID where available, error reports if the Game crashes, and your IP address when data is sent. GameAnalytics processes this data for us and for Voodoo.
- Adjust (Adjust GmbH, Germany) measures installs and sessions so we can tell which ad campaign led to an install. It receives your Advertising ID and app set ID, the Google Play install referrer, device and app information, session times and your IP address.
- Meta (Meta Platforms Ireland Limited) receives app install and app launch events and, when you buy something, the product and its price, with your Advertising ID, device and app information and the Google Play install referrer, so that ads for the Game shown on Facebook and Instagram can be measured. Meta uses this data under its own Privacy Policy.
Voodoo (Voodoo SAS, France) runs a short ad campaign for the Game and looks at the GameAnalytics, Adjust and Meta results (for example how many players return the next day and how long they play) to judge the Game’s potential. Outside the EEA, the UK and Switzerland, GameAnalytics runs by default, and Adjust and Meta measure installs unless you choose Don’t sell or share my data in Settings → Privacy Choices; in US states with privacy laws this is your opt-out of “sharing”. The Game then stops sending data to Adjust and Meta.
See the GameAnalytics, Adjust and Voodoo privacy policies.
3. Lumenhollow: Idle Lanterns
Lumenhollow: Idle Lanterns (the “Game” in this section) is an idle game for Android about relighting a village on a floating island. It has no accounts and no chat, and the only text you can enter is your own save code. It doesn’t use your location, camera, microphone, contacts or files, and it doesn’t use Unity.
We are testing the Game’s potential with the mobile game publisher Voodoo. For that, the Game includes the analytics and install-measurement tools described in 3.5.
3.1 Stored on your device
The Game runs inside Android’s built-in web view and keeps this information in its own app-specific storage:
- your game progress (embers, village, upgrades, Starglass, voyages, relics, festival progress, wardrobe) and settings;
- when you first started the Game and last saved, and when you last claimed the daily lantern, errands and gifts;
- what you’ve bought, and the Google Play order IDs and purchase tokens the Game uses to make sure each purchase is delivered only once;
- how many reward videos you watched today, so the daily limits work;
- a cache of the Game’s painted pictures, so it starts faster. It contains no personal data.
This data is deleted when you uninstall the Game, clear its storage in Android settings, or choose Settings → Erase save. After erasing, Google Play restores permanent purchases such as Starwhale Patron and The Swallow; Starglass and other used-up items are not restored. Settings → Export save shows your save as a code you can copy; it stays with you unless you choose to share it.
If backup is turned on for your device, Android may include your game save (not the picture cache) in your device backup in your Google account and restore it on a new phone or after a reinstall. Google provides this backup under your Google account settings; we can’t access it.
3.2 Advertising – Google AdMob
The Game only shows rewarded videos that you choose to watch, for example to double what your village gathered while you were away. There are no banners and no forced ads, and each reward has a small daily limit. The ads come from Google AdMob, which collects the same data as described for Parcel Valley in 2.2: IP address and approximate location, Advertising ID and app set ID, device and app information, interactions with ads and the Game, and diagnostics. Google may share limited data with other ad networks that bid to show an ad.
Your choices are the same as in 2.2. In the EEA, UK and Switzerland the Game shows Google’s consent form before any ad is requested, and in US states with privacy laws you can opt out of “sale” or “sharing”. Where these choices apply to you, a Privacy choices button appears in the Game’s Settings, so you can change your choice at any time. You can also reset or delete your Advertising ID in Android’s settings. The ads SDK starts when the Game starts (after your consent, where it is required) and keeps one video ready, even if you never watch one.
3.3 In-app purchases – Google Play
Google Play processes all payments; we never receive your card or bank details. For each purchase, Google Play gives the Game a confirmation with the product, the order ID and a purchase token. The Game uses it to deliver and restore your purchases and stores it on your device as described in 3.1. Apart from the product, its price and currency, which go to GameAnalytics as described in 3.5, the Game doesn’t send purchase information anywhere else. As the seller, we receive Google Play’s transaction reports as described in 2.3.
3.4 Fonts – Google Fonts
The Game’s storybook lettering is downloaded from Google Fonts (fonts.googleapis.com and fonts.gstatic.com) and then kept in the web view’s cache. When your device downloads the fonts, Google receives your IP address and basic browser information, as it does for any website that uses Google Fonts. See the Google Fonts privacy FAQ.
3.5 Play statistics and install measurement – GameAnalytics, Adjust, Meta
To learn whether players enjoy the Game and keep coming back, and which ads brought them, the Game uses three tools. Where the GDPR applies (EEA, UK and Switzerland), none of them starts unless you agree to storing and reading information on your device in the consent form. If you later withdraw that consent in Privacy choices, they stop sending data.
- GameAnalytics (GameAnalytics ApS, Denmark) receives play statistics: when a play session starts and ends and how long it lasts; progress events such as starting a new Night, building something for the first time, tutorial steps, voyages and constellations; whether a reward video was shown, finished or failed; and the product, price and currency of purchases. It also receives device and app information (device model, Android version, language, app version), a random ID for your installation, your device’s Advertising ID and app set ID where available, error reports if the Game crashes, and your IP address when data is sent. GameAnalytics processes this data for us and for Voodoo.
- Adjust (Adjust GmbH, Germany) measures installs and sessions so we can tell which ad campaign led to an install. It receives your Advertising ID and app set ID, the Google Play install referrer, device and app information, session times and your IP address.
- Meta (Meta Platforms Ireland Limited) receives app install and app launch events with your Advertising ID, device and app information and the Google Play install referrer, so that ads for the Game shown on Facebook and Instagram can be measured. Meta uses this data under its own Privacy Policy.
Voodoo (Voodoo SAS, France) runs a short ad campaign for the Game and looks at the GameAnalytics, Adjust and Meta results (for example how many players return the next day and how long they play) to judge the Game’s potential. In US states with privacy laws, install measurement for advertising can count as “sharing”; you can opt out in Privacy choices, and the Game then stops sending data to Adjust and Meta.
See the GameAnalytics, Adjust and Voodoo privacy policies.
3.6 Android permissions
| Permission | Why |
|---|---|
| Internet, network state | Loading ads, checking your consent choices, making purchases, downloading the fonts, and sending the statistics described in 3.5. |
| Google Play Billing | In-app purchases. |
| Advertising ID and Android ad services (Topics, Attribution, Custom audiences) | Used by the Google ads SDK as described in 3.2, and by Adjust, Meta and GameAnalytics as described in 3.5. |
| Google Play install referrer | Lets Adjust and Meta tell which ad, if any, led to the install (3.5). |
| Wake lock, foreground service | Used by Google’s libraries for short background tasks. |
The Game doesn’t request location, camera, microphone, contacts, phone or storage permissions. Vibration uses Android’s standard touch feedback and needs no permission; you can turn it off in Settings.
4. Why we may use your data (legal bases)
If you’re in the European Economic Area, the UK or Switzerland, we rely on these legal bases:
- Consent: storing or reading information on your device (such as your Advertising ID) for ads, including non-personalised ads, and personalised advertising; and the play statistics and install measurement in 2.6 (Parcel Valley) and 3.5 (Lumenhollow). You give or refuse consent in the consent form, and you can withdraw it at any time through Privacy Options (in Parcel Valley also Privacy Choices). Withdrawing doesn’t affect anything done before.
- Legitimate interests:
- showing non-personalised or limited ads to keep the Apps free;
- measuring ads, using your device’s identifiers only if you consented;
- preventing fraud;
- keeping the Apps stable through diagnostics;
- understanding purchases through purchase events.
- Contract: delivering and restoring the items you buy.
- Legal obligation: keeping transaction records for tax and accounting.
- Emails you send us: we use your email address and message to answer you (legitimate interests) and to handle privacy requests (legal obligation).
You don’t have to provide any of this data. Without it, ads or purchases may not work, but the rest of the Game works.
5. Who receives data
- Google (Google LLC and Google Ireland Limited): ads (AdMob), consent management, payments (Google Play) and, if you use it, Android backup.
- Other ad networks and bidders that compete through Google AdMob to show an ad. Google shares limited data with them, as described in 2.2. In the EEA, UK and Switzerland they are listed under “Ad partners” in the consent form, which you can reopen through Privacy Options.
- Unity Technologies (Unity Technologies SF and its affiliates): purchase events and diagnostics (Parcel Valley only).
- Google Fonts (Google LLC): when Lumenhollow downloads its fonts, as described in 3.4.
- GameAnalytics (GameAnalytics ApS), Adjust (Adjust GmbH), Meta (Meta Platforms Ireland Limited) and our publishing partner Voodoo (Voodoo SAS): play statistics and install measurement in Parcel Valley (2.6) and Lumenhollow (3.5).
- Authorities, if the law requires us to disclose information.
We don’t sell your personal data, and apart from the recipients above we don’t give it to anyone. Under some US state laws, letting Google and its ad partners use data for targeted advertising can count as “selling” or “sharing”. You can opt out as described in 2.2.
6. International transfers
Data sent to Google, Unity, GameAnalytics, Adjust and Meta may be processed in the United States and in other countries where they operate. For data from the EEA, the UK and Switzerland:
- Google relies on the EU–US Data Privacy Framework (and its UK and Swiss extensions) and on the European Commission’s Standard Contractual Clauses.
- Unity relies on Standard Contractual Clauses (with the UK Addendum) under its data processing addendum.
- GameAnalytics, Adjust and Meta use the safeguards described in their own policies, such as the EU–US Data Privacy Framework or Standard Contractual Clauses.
You can ask us for a copy of these safeguards at contact@timeillusion.com.
7. Security
Everything the Apps send travels over encrypted connections (HTTPS/TLS). Game saves stay in the Game’s app-specific storage on your device. We don’t run servers that store your data, and only the people who need it can access our developer accounts (Google Play Console, AdMob, Unity and, for Lumenhollow, GameAnalytics, Adjust and Meta).
8. Retention and deletion
- On your device: your game save is kept until you uninstall the App, clear its storage or reset your progress. Your consent choice and the technical IDs stored by Google’s and Unity’s libraries are kept until you uninstall the App or clear its storage.
- Unity: diagnostics and purchase-event service logs are kept for 90 days by default. Transaction and billing data that Unity uses for its own purposes is kept under Unity’s privacy policy.
- GameAnalytics, Adjust and Meta: both Apps’ statistics and install data are kept under their policies and our agreements with them.
- Google: ads, consent and payment data are kept under Google’s policies. Resetting or deleting your Advertising ID starts a fresh, unlinked ID.
- Transaction reports from Google Play: as long as tax and accounting laws require (usually up to 10 years).
- Emails: kept for up to 2 years after your request is closed, unless we need them longer to show that we handled a legal request.
To ask for access to, or deletion of, data relating to you, email us. We don’t hold this data under your name, so we may ask for details that help find it, such as a Google Play order ID. Unity processes diagnostics and purchase events for us, so we handle those requests ourselves and pass them on to Unity.
For data that Google or Unity use for their own purposes, you can also contact them directly (Unity: unity-iap-contact@unity3d.com; Google: through your Google account). We’ll help you with that. We may keep transaction records that tax law requires.
9. Your rights and choices
Depending on where you live, you may have the right to:
- access, correct or delete your personal data;
- restrict or object to its processing;
- receive it in a portable format;
- withdraw your consent;
- opt out of targeted advertising and of the “sale” or “sharing” of personal information.
Use the Privacy Options in the App, your Android ad settings, or email us. We reply within one month (45 days for US state requests), and we won’t treat you differently for using your rights.
If you’re in the EEA, the UK or Switzerland, you can also complain to a data protection authority, for example in the country where you live or work. The authority that supervises us is Romania’s National Supervisory Authority for Personal Data Processing (ANSPDCP, dataprotection.ro).
10. Children
Our Apps are not directed at children under 13, and we don’t knowingly collect personal data from them.
In the EEA and UK, the age at which you can consent yourself is set by each country (between 13 and 16). If you’re younger than that, please don’t agree to personalised ads without a parent’s permission.
If you think a child under 13 has used an App, contact us and we’ll have the data relating to them deleted.
11. Changes to this policy
We may update this policy, for example when an App adds a feature or a service. The date at the top shows the current version.
12. Contact
Time Illusion – REMNANT DREAM SRL (CUI 45731108)
Str. Nerva Traian 27-33, Bl. B, Et. 1, Ap. BIR. 6
031044 Bucharest, Romania
Email: contact@timeillusion.com